SMS / Text Messaging Policy

Last updated: November 2026

Program description

DropShift provides a shift-notification messaging service for businesses and their employees. Through the service, a business’s authorized managers open shifts by text, and the service sends individual text messages to the business’s team members about open shifts they qualify for. Messages are operational only — DropShift does not send marketing or promotional texts through this program.

What we send

• Open-shift offers to team members who have opted in and who qualify for the shift.
• Shift confirmations, including confirmation to the team member who claims a shift and notice to others that it has been filled.
• Shift reminders before a confirmed shift starts.
• Messages to the business’s authorized managers confirming fills and reporting open shifts that have not yet been claimed.

Messages are sent only to employees who have opted in through their employer, from the employer’s dedicated DropShift number. Offers are always sent as individual messages, never as group texts.

How to opt in

• By replying YES to an invitation text sent to your mobile number by your employer’s DropShift line; or
• By providing written consent to your employer during onboarding, agreeing to receive text messages about open shifts, confirmations, and reminders at the mobile number you provided.

Opting in is voluntary and is not a condition of employment or of purchasing any goods or services.

Message frequency

Message frequency varies based on shift availability and on how many open shifts you qualify for. There is no fixed schedule of messages.

Message and data rates

Message and data rates may apply, depending on your mobile carrier and plan. DropShift does not charge separately for individual text messages; they are included in the employer’s subscription.

How to opt out

Reply STOP at any time to stop messages. Opting out takes effect immediately, and you will receive a single confirmation message. You will no longer receive shift offers, confirmations, or reminders from that number unless you opt in again. You may also ask your employer to remove you from the roster.

Help

Reply HELP for help, or contact us at hello@dropshiftapp.com.

Supported carriers

The program is supported on major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages. Delivery depends on carrier coverage and your device.

Your data

Phone numbers are used only to deliver this service. We do not sell or share phone numbers or messaging data with third parties for marketing. No mobile information — including mobile phone numbers and SMS opt-in data and consent records — will be shared with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy for full details.

Contact

DropShift
1968 S Coast Hwy, Suite 1149
Laguna Beach, CA 92651
Email: hello@dropshiftapp.com